понедельник, 1 февраля 2016 г.

Insurance companies





Insurance companies

  
Have a reference database of customers - is the main asset of the insurance company. We have many years experience in dealing with issues of quality of contact data and build a common reference for the largest client bases of insurance companies.
Historically, a number of reasons in the information systems of insurance companies the client --- is not the central object and property policy. This fact makes it extremely difficult as building a client-oriented business, and to obtain reliable statements.
The data comes from many sources, not always under control.
Sometimes poor quality customer data leads to the fact that the company has formed a misconception that to attract new customers is still cheaper than making a new sale --- old for the reason that the old every time entered into the system as new.
Change is on the level of business processes is not always possible, as there are sensitive to changes and additional requirements of agents and partners. Also, the addition of new fields on the form, or the introduction of restrictions on the filling of fields poses problems of a different kind. For example, one insurance company have nearly a quarter of customer contact phone number is the phone of the insurance company.

What we can offer:
Factor, industrial cleaning solutions and standardization of customer data, as well as search for duplicates.
Integration with CRM (there are ready-made connectors to Microsoft and Siebel CRM), to address the issue of data quality at the level of CRM.
Single Client, commercial solution for the creation of a reference database of customers without the need to modify the source systems and data in them. Single Client is well suited to insurance companies because it does not require changes in business processes, but it allows you to create a unified customer base to which you can gradually transfer the various business processes.

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